Remove A Device from MFA
Remove a device from your account
Click the green Remove A Device button to begin removing a device. In the first step you will login with your pool corp email address.
You will then see a device list. Choose delete next to the device you wish to remove.
Remove and then Add a device guide
1) Click Delete next to the device you want to remove. After removal, click Add Method at the top left.
2) Select Authenticator App
3) Download the Microsoft Authenticator App to your phone. You can get it by searching for it in the App Store, or click the Download Now button from your device. You can also click here for a link.
4) Open the Microsoft Authenticator app. Choose Add Account and then select Work or School.
5) Scan the QR Code presented with the app. The new device is now added.